Terms and Conditions
Welcome to Bird Feed Online! By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
1. About Us
Bird Feed Online is owned and operated by G2 Distribution, based in Sussex, UK. We specialize in selling multi-packs of bird feed to customers nationwide.
2. Definitions
"We," "Us," and "Our" refer to Bird Feed Online and G2 Distribution.
"You" and "Your" refer to the customer or user of our website.
3. Products and Orders
Products:
We offer a range of bird feed, including sunflower seeds, fat balls, and half coconut shells. Products are sold in pre-set starter packs or customizable standard boxes.
Orders:
All orders are subject to availability.
Orders are confirmed only when you receive an email confirmation.
We reserve the right to cancel any order for any reason, including stock unavailability or pricing errors.
Customizable Boxes:
If you choose a customizable box, you are responsible for selecting your desired items. Once the order is placed, changes cannot be made.
4. Pricing and Payment
Prices:
All prices are listed in GBP and include VAT unless stated otherwise.
Prices are subject to change without prior notice.
Payment Methods:
We accept payments through [insert payment methods, e.g., credit/debit cards, PayPal, etc.]. All payments must be cleared before dispatch.
5. Shipping and Delivery
Delivery Areas:
We deliver nationwide within the UK.
Delivery Times:
Standard delivery is 3-5 working days.
Delays may occur due to unforeseen circumstances such as weather or courier issues.
Shipping Charges:
Delivery charges are calculated at checkout and depend on the order size and location.
Free delivery may be offered on orders above a certain value .
Failed Deliveries:
If delivery is unsuccessful due to incorrect information provided by you, additional charges may apply.
6. Returns and Refunds
Damaged or Incorrect Items:
Notify us within 7 days of receiving your order if items are damaged or incorrect.
We will arrange a replacement or refund at our discretion.
Unwanted Items:
Unused items in original packaging can be returned within 14 days at your expense.
Refunds will exclude original delivery costs.
Non-Returnable Items:
Opened or partially used bags of bird feed are not eligible for return or refund.
7. Use of Website
Access:
You agree to use the website for lawful purposes only.
You must not attempt to interfere with the website’s operation or security.
Accuracy of Information:
We strive to ensure all information is accurate, but we do not guarantee the completeness or reliability of content.
8. Liability
Limitation of Liability:
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the products.
Force Majeure:
We are not liable for delays or failures caused by events beyond our control, including natural disasters, strikes, or transport disruptions.
9. Changes to Terms
We reserve the right to update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting.
10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
